SCLYTH
Call
LEGAL & COMPLIANCE

Privacy Policy

Last Updated: October 10, 2026 • Scalyth Systems Architecture

1. Introduction & Scope

Scalyth ("Scalyth", "we", "our", or "us") operates high-performance web systems, AI conversational voice agents, and business automation software. We take data privacy and intellectual sovereignty seriously. This Privacy Policy outlines how we collect, process, isolate, and safeguard information gathered via our websites, customer portals, API endpoints, and deployed AI voice systems.

2. Information We Collect

Depending on how you interact with Scalyth, we may process the following categories of data:

  • Contact & Inquiry Data: Name, work email, phone number, company name, project requirements, and budget parameters submitted through our intake forms.
  • AI Voice & Telephony Telemetry: Inbound call audio recordings, caller ID metadata, machine-generated audio transcripts, extracted slot variables (such as appointment dates and caller names), and latency metrics.
  • Technical & System Telemetry: IP addresses, browser user-agents, edge request headers, and performance logging for diagnostic and cyber-defense purposes.

3. How We Process Data & Zero Model Training Policy

We process data strictly to deliver contracted systems, qualify inquiries, route leads, and execute business automations. Crucially:

Scalyth does NOT sell your proprietary business data or customer phone transcripts to third parties. We configure enterprise AI model providers (including Anthropic, OpenAI, and Deepgram) with zero-data-retention (ZDR) parameters to prevent your operational data from ever being used to train public foundation models.

4. Telephony & Recording Compliance

When Scalyth deploys AI Voice Agents for your organization, telephony systems are configured with compliance announcements (such as "Calls may be recorded or processed for service coordination") in compliance with two-party consent laws and applicable regional telecommunications regulations.

5. Client Ownership of Stored Data

All customer relationship records, appointment slots, and workflow execution logs generated by Scalyth systems belong entirely to our client. Upon written request, clients may request complete export or permanent deletion of their data archives from our staging environments.

6. Security & Infrastructure Safeguards

We implement industry-standard TLS 1.3 encryption in transit and AES-256 encryption at rest. All API integrations utilize token-based authentication with strictly scoped least-privilege permissions.

7. Contact the Scalyth Privacy Office

For questions regarding our privacy practices or to exercise data rights, contact us at:

Email: [email protected]
Attn: Scalyth Data Protection & Systems Security Officer