Terms of Service — Scalyth Systems

1. Agreement Overview

These Terms of Service ("Terms") govern the use of the Scalyth website, consulting engagements, software development deliveries, AI voice agent installations, and automation infrastructure engineered by Scalyth Systems ("Scalyth"). By accessing our web applications or signing an Engagement Agreement, you agree to these Terms.

2. Scope of Services & Deliverables

Scalyth delivers bespoke technology implementations including AI conversational voice systems, custom Next.js web applications, and backend automation pipelines. Every client project is bounded by an approved Statement of Work ("SOW") outlining milestones, timelines, acceptance criteria, and deliverable handoffs.

3. Intellectual Property & Sovereign Ownership

Unlike closed-ecosystem SaaS vendors, Scalyth guarantees complete sovereign asset ownership:

Upon final payment of milestone fees, the Client receives 100% exclusive ownership of all custom software code, prompt engineering assets, integration logic, and workflow architectures created specifically for the project. Scalyth claims no proprietary royalty rights over your deployed system assets.

4. AI Guardrails & Human-in-the-Loop Operations

While Scalyth engineers deterministic safety guardrails and strict knowledge boundaries to prevent artificial intelligence hallucinations, the Client acknowledges that neural language models are probabilistic by nature. The Client is responsible for reviewing and verifying prompt directives, policy documents, and establishing human escalation protocols where appropriate.

5. Third-Party Infrastructure & Utility Costs

Client software may integrate with third-party utility APIs (such as Twilio, OpenAI, Anthropic, Deepgram, Vercel, or Stripe). Clients maintain direct billing accounts with these providers to ensure cost transparency and eliminate intermediary markups.

6. Warranties & Limitation of Liability

Scalyth delivers systems engineered to professional standards of code quality and industry best practices. Services are provided with staging smoke tests and acceptance periods as specified in your SOW. Scalyth shall not be liable for indirect, incidental, or third-party service provider outages.

7. Governing Law & Contact

These Terms are governed by commercial business laws. For inquiries regarding engagement agreements or contract terms, contact [email protected].